Freight Crafters, Inc. wasn’t the first company I started, and it won’t be the last; but for almost 20 years it’s been the most rewarding in so many ways. We are a service company. Having spent 25 years in a global service industry and traveling to over 30 countries solving customer supply chain problems; when the opportunity came to solve the challenge of providing quality crating and packaging solutions for an industry that just adopted the first-ever ISPM-15 HT standards, I said “yes”. So, in 2001, we began saying “yes” to customers’ crating needs. Our foundation was an experienced team that had a few simple goals:
- We are a service company
- Keep your promises
- Always consider the end-user
- Treat others how you want to be treated
- Always look for ways to improve
Almost 20 years later, we have the same core employees serving our customers. In addition, we’ve grown our organization as we continue to evolve in every aspect of our company. Freight Crafters is becoming DFW Crating as we align our brand and resources to focus on specific business investments. Technology is playing a major role and preparing us to maintain the best value to our customers with improved efficiency, quality, and productivity. Automation is driving employee training to develop skills for next-generation employees. We have added engineers and 3D modeling to bring innovation, creativity, and production into a single process flow.
The service mindset for us doesn’t stop at our business; we serve others the best we can. Providing leadership and serving on city community boards, serving in elected office for city council and later as Mayor, Non-Profit Community Board, Chamber Boards, Economic Development Boards, and others. We hope to have the opportunity to serve you; as a new friend or as a new customer of DFW Crating.